The Application of Performance Measurement System Model Using Malcolm Baldrigr Model (MBM) to Support Civil State Apparatus Law (ASN) Number 5 of 2014 in Indonesia
Dalimunthe, Doli M Ja'far
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The objective of this research was to review the Application of Performance Measurement System Model using Malcolm Baldrige Model to support State Civil Apparatus (ASN) Law Number 5 of 2014 in North Sumatra, Indonesia. This research was conducted by surveying the primary data and field identification directly to several regencies that were selected by purposive sampling. The Malcolm Baldrige method has excellence compared to the balanced scorecard as all of its elements represent the element of Key Performance Indicators measurement on assessment of each organization. The variables used were leadership, strategic planning, focus on people being served, measurement, management analysis and knowledge, focus on human resources, process management and results obtained by organizations. The application of performance measurement system model using Malcolm Baldrige Model also supports the implementation of the Law on State Civil Apparatus (ASN) Number 5 Year 2014 at the moment, especially on Organizational and Personal Level Learning, Focus on the Future, Focus on Objectives and Value Creation and Systemic Perspective.