Development Model of Quality of Bureaucratic Tourism Service to Enhance Tourist Visit in Lake Toba Parapat North Sumatera
Batubara, Alwi Hashim
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The purpose of this research was to analyze development model of quality of bureaucracy tourism service to enhance tourist visit in Lake Toba Parapat North Slllllatera. The method of these research used by quantitative and qualitative research respondent of these research were 80 tourist which came and stayed in Lake T oba Parapat North Swnatera. The technique of data analysis used by descriptive statistic, data organization, reduction and data interpretation. The results showed that development model of quality of bureaucracy tourism service were tangibles, reliability, responsiveness assurance, empathy, safe, comfort and clean model while the degree of quality of bureaucracy tourism service in Lake Toba Parapat was enough.