The Impact of Medical Tourism as a Pressure to Change to Hospitals in Medan
Ayu, Sri Fajar
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Medical tourism is where people often travel long distances to overseas countries to obtain medical, dental and surgical care while simultaneously being holidaymakers (Connell, 2006). Hospitals in Medan facing an environment pressure to change because of medical tourism. It is a reality that almost 150.000 peoples per year go to Malaysia to seek for medical treatment. In order to find out the point of view of each hospital about medical tourism as the environment pressure to change, the impact of medical tourism in Medan to each hospital and each hospitals reaction (what they are going to do) due to the pressure of change to each hospital (initiate the change, sluggish to respond or just stuck in the mud) this study conducted a semi-structured in-depth interviews with t he key person in three hospitals in Medan. The result of interview basically shows that government hospital and small private hospital didn‟t really understand about the phenomenon, while the international hospital really understands the change pressure. The government hospital has no reactions to the pressure, while the small private hospital is sluggish to respond.