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Pengaruh Persepsi Tentang Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien Dan Minat Pemanfaatan Ulang Di Rumah Sakit Gigi Dan Mulut Pendidikan FKG USU Tahun 2012
Patients’ satisfaction rate is the criteria of service quality. The higher the patients’ satisfaction rate, the better the service quality provided by a hospital. The dental and mouth health service quality at RSGMP (Dental ...
Pengaruh Persepsi Tentang Kualitas Pelayanan Kesehatan Terhadap Kepuasan dan Intensitas Warga Kota Medan Berobat Keluar Negeri
Patients will be satisfied when health service quality provided by health care providers is in line with what they have expected. Bad health service quality in all over the country has caused patients to be disappointed. ...