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dc.contributor.advisorLubis, Ade Fatma
dc.contributor.advisorAmalia F, Khaira
dc.contributor.authorRinza, Desi
dc.date.accessioned2010-08-28T03:48:48Z
dc.date.available2010-08-28T03:48:48Z
dc.date.issued2010-08-28
dc.identifier.otherFranz
dc.identifier.urihttp://repository.usu.ac.id/handle/123456789/19856
dc.description077013007en_US
dc.description.abstractRumah Sakit Umum Pusat H. Adam Malik adalah salah satu rumah sakit pemerintah yang menerapkan iur biaya pelayanan kesehatan bagi pasien peserta PT. Askes (Persero) berdasarkan kesepakatan bersama antara Rumah Sakit Umum Pusat H. Adam Malik dan PT. Askes (Persero) Cabang Utama. Iur biaya terjadi akibat adanya selisih tarif rumah sakit dengan tarif PT. Askes (Persero) dan iur biaya ini dibebankan kepada pasien sehingga pasien harus membayar ke rumah sakit setiap kali mendapatkan pelayanan kesehatan. Penelitian ini bertujuan untuk menganalisis pengaruh iur biaya pelayanan kesehatan yang terdiri dari iur biaya operasi, iur biaya p elayanan laboratorium, iur biaya pelayanan radiologi, iur biaya pelayanan diagnostik terpadu, iur biaya ruangan terhadap kepuasan pasien askes rawat inap. Jenis penelitian ini adalah penelitian explanatory research dengan pendekatan desain cross sectional. Populasi adalah peserta Askes Wajib yang mendapatkan pelayanan rawat inap di Rumah Sakit Umum Pusat H. Adam Malik dengan jumlah sampel sebanyak 88 orang. Data dikumpulkan dari hasil pengisian kuesioner oleh responden dan dianalisis dengan uji regresi linier berganda Hasil penelitian menunjukkan bahwa iur biaya operasi dan iur biaya pelayanan laboratorium dalam kategori tinggi serta kategori cukup puas. Hasil uji regresi linier berganda metode Stepwise menunjukkan ada pengaruh yang positif dan signifikan antara iur biaya operasi (p = 0,036), iur biaya pelayanan laboratorium (p = 0.028) terhadap kepuasan pasien askes rawat inap dan tidak ada pengaruh iur biaya pelayanan radiologi, iur biaya pelayanan diagnostik terpadu, iur biaya ruangan terhadap kepuasan pasien. Disarankan kepada Pimpinan Rumah Sakit supaya dapat meninjau kembali besaran iur biaya pelayanan kesehatan agar sesuai dengan tarif rumah sakit karena penerapan selama ini bukan merupakan selisih tarif rumah sakit dan tarif PT. Askes (Persero), dan kepada PT. Askes (Persero) perlu memperhatikan besaran tarif yang diberlakukan bagi rumah sakit sehingga dalam pembuatan kesepakatan kerja sama tidak terdapat selisih biaya.en_US
dc.description.abstractAdam Malik Hospital is one of the government hospital that implement cost sharing of health services for the patient participants of PT. Askes (Persero) based on an agrreement between Adam Malik Hospital and PT. Askes (Persero) Main Branch. Cost sharing resulted the difference charges by both Adam Malik Hospital and PT. Askes (Persero) and patients who got health services in hospital should be get a charge to it. The objectivite of this research is to analyze the influence of cost sharing in health services as follow; the operating cost sharing, cost sharing for laboratory services, cost sharing for radiology services, cost sharing for integrated diagnostic services, cost sharing for the room on Askes inpatient satisfaction. Type of this research is survey with cross sectional approachn. The population taking from Askes compulsory participants that have been obtaining the inpatients services in Adam Malik Hospital, amount of this research are eighty-eight respondents. The data were collected by using questionnaires to the respondents and the data obtained were analyzed through multiple linear regression test. The results of this research showed that the cost sharing operating and cost sharing for laboratory services in high category as well as patient satisfaction in the category quite satisfied. The results of multiple linier regression test with Stepwise method showed that there was a positive and significant influence by both operating cost sharing (p = 0,036), cost sharing for laboratory services (p = 0,028) on Askes inpatient satisfaction. The cost sharing for radiology services, cost sharing for integrated diagnostic services, cost sharing for the room charge did not have any influence on Askes inpatient satisfaction. It is suggested to the leaders of the hospital to review the amount of cost sharing the service charge rate in order to comply with the hospital charges because what have long been applied was not the difference charges by both Adam Malik Hospital and PT. Askes (Persero. PT. Askes (Persero)also need to pay attention to the amount of tariffs that apply to hospital so that there is no difference between the cost in making cooperation.en_US
dc.language.isoiden_US
dc.subjectCost Sharingen_US
dc.subjectPatients Satisfaction patientsen_US
dc.titlePengaruh Iur Biaya Pelayanan Kesehatan Terhadap Kepuasan Pasien Askes Rawat Inap Di Rumah Sakit Umum Pusat H. Adam Malik Tahun 2009en_US
dc.typeMaster Thesesen_US


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