Karakteristik Pengunjung Puskesmas dan Tingkat Kepuasannya Terhadap Infrastruktur Puskesmas Di Kabupaten Toba Samosir, 2006
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Community pay a visit to health centre less than to health worker private practise for taking medicine in Indonesia (23.6% versus 27.5%), so with in Toba Samosir Region (18.35% versus 33.02%). A rapid survey was conducted to describe the characteristics of Health Centres basic-infrastructure. The unit of analysis are five (5) health centres in Toba Samosir Region, North Sumatera Province namely Balige, Ajibata, Laguboti, Parsoburan, and Porsea. Information were collected through face-to-face interview using questionnaire with 50 visitors attending each Health Centre in special day (market day). The number of subjects were 250. The descriptive approach was used for data analysis. The study showed that sociodemographic characteristics were as follow; the highest age group 35-39 years old (16.8%), female (54.4%), education: secondary school (34.4%), occupation: farmer (38.4%), marital status: married (92%). Accessibility to health center; near enough (41.6%), took 15-30 minute to come (40.8%), used public transportation (61.6%), and free of charged (50%). Visitors satisfaction with basic-infrastructure scoring was 84.17, the highest was with health providers appearance the score was 90.3; the lowest was with toilet and water in the toilet (the score was 78.8 and 79.3 respectively). The highest satisfaction was with Laguboti Health Centre (94.7%) followed by Ajibata Health Centre (91.1%); the lowest was in Porsea Health Centre (70.6%).